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These conditions of sale are entered into on the one hand by the company RC JETS HOBBY, with a capital of 40,000 euros, whose registered office is at 19 Leonardo da Vinci Avenue 31880 LA SALVETAT ST GILLES, registered in the Toulouse Trade and Companies Register under number RCS Toulouse 522 916 543, hereinafter referred to as "RC JETS HOBBY", and on the other hand, by any natural or legal person wishing to make a purchase via the "RC JETS HOBBY" website, hereinafter referred to as "the buyer".

Object

These conditions of sale aim to define the contractual relationship between RC JETS HOBBY and the buyer and the conditions applicable to any purchase made through the RC JETS HOBBY merchant site, whether the buyer is a professional or a consumer.

The acquisition of a good through this site implies unreserved acceptance by the buyer of these conditions of sale.

These conditions of sale shall prevail over any other general or specific conditions not expressly approved by RC JETS HOBBY.

RC JETS HOBBY reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in effect on the date of the order by the buyer.

Characteristics of the goods and services offered

The products sold are those listed in the catalogue published on the RC JETS HOBBY site.

These products are sold subject to stock availability.

Each product is accompanied by a description provided by the supplier.

The photographs in the catalogue are as faithful as possible but cannot ensure a perfect similarity with the product sold, especially concerning colors.

The descriptions of each product are given for informational purposes only. We cannot be held responsible for changes in product content communicated by our suppliers.

Prices

The prices listed in the catalogue are prices including VAT in euros, taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products.

RC JETS HOBBY reserves the right to modify its prices at any time, it being understood, however, that the price listed in the catalogue on the day of the order will be the only one applicable to the buyer.

The prices indicated do not include transport and delivery costs, which are the customer's responsibility.

Geographical Area

The online sale of products and services presented on the site is reserved for buyers residing in Metropolitan France and Europe. For buyers residing in French Overseas Departments and Territories (Dom-Tom) and abroad, please contact us (either by email or by phone) to obtain a specific quote.

Orders

The buyer, wishing to purchase a product, must:

– fill in the identification form providing all requested details or provide their customer number if they have one.

– fill in the online order form providing all references of the chosen products.

– validate their order after checking it;

– make the payment according to the specified conditions.

– confirm their order and payment.

Confirmation of the order implies acceptance of these conditions of sale, acknowledgment of having full knowledge of them, and waiver of the right to invoke one's own purchase conditions or other conditions.

All the data provided and the recorded confirmation will constitute proof of the transaction. The confirmation will serve as signature and acceptance of the operations carried out.

The seller will communicate confirmation of the registered order by email.

RC JETS HOBBY reserves the right to refuse or cancel any order from a customer with whom there is a dispute relating to the payment of a previous order or for any lack or inaccuracy of information provided on the order placed. In this case, the customer will be informed by e-mail.

Right of Withdrawal

Buyers, who are non-professional natural persons, benefit from a withdrawal period of seven days from the delivery of their order to return the product to the seller for exchange or refund without penalty, with the exception of return shipping costs.

Any return by post must be made by registered mail with acknowledgment of receipt; otherwise, liability for the loss of products during return transport cannot be assumed.

The product must not have been used; it must be returned in its original packaging in perfect condition and accompanied by all accessories and any manuals.

Any product that has been damaged or whose original packaging has been damaged will be neither refunded nor exchanged.

Products must be returned within the time limits indicated above to the following address:

RC JETS HOBBY

19 Leonardo da Vinci Avenue

31880 LA SALVETAT ST GILLES



Payment Terms

Payment is due upon ordering.

Payments will be made by credit/debit card or via the Paypal system; they will be carried out through the secure system of Crédit Agricole or Paypal, which use the SSL (Secure Socket Layer) protocol, such that the transmitted information is encrypted by software and no third party can gain knowledge of it during transport over the network.



Payment Methods


Payment can be made by:


- Credit/Debit Card (Carte Bleue, Visa and Mastercard)
- Paypal
- Bank transfer (for orders via e-mail or phone)
- Check (for orders via e-mail or phone, items will only be sent once the check has cleared)

RIB/IBAN: FR76 1310 6005 0020 0072 6081 817

For PayPal: email address to use ( )



Deliveries

Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical area.

Risks pass to the buyer from the moment the products leave the premises of RC JETS HOBBY. In case of damage during transport, a reasoned claim must be made to the carrier within three days of delivery. Any claim must also imperatively be sent to our company, with a copy of the reservations made to the carrier. Any late claim (more than 48 hours) cannot be taken into account under any circumstances.

Delivery times are given for indicative purposes only and can under no circumstances result in the payment of damages to the customer.

Shipping Costs

Shipping costs are invoiced in addition to the products ordered on the site; these costs depend on the total weight of the items ordered in your basket.

Example Rates for Metropolitan FRANCE

Parcel from 0 to 1 Kg Shipping €8
Parcel from 1 to 4 Kg Shipping €13
Parcel from 4 to 8 Kg Shipping €22
Parcel from 8 to 15 Kg Shipping €27
Parcel from 15 to 30 Kg    Shipping €35

Warranty

Certain items sold by RC JETS HOBBY benefit from a warranty. This applies within the scope of normal use. Defective equipment under warranty must be shipped directly to the after-sales service of the brand concerned, accompanied by a copy of your purchase invoice or warranty card and the most detailed possible description of the fault. Shipping costs are your responsibility; this shipment must be made by registered mail.

After-Sales Service

Certain items have a contractual manufacturer's warranty.

The equipment must be returned directly to the brand's after-sales service, accompanied by the invoice and the warranty card with an explanatory letter.
Under no circumstances is RC JETS HOBBY liable. RC JETS HOBBY does not carry out repairs.



Liability

The seller, in the online sales process, is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as data loss, intrusion, virus, service interruption, or other involuntary problems.

Intellectual Property

All elements of the RC JETS HOBBY site are and remain the intellectual and exclusive property of the company RC JETS HOBBY.

No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual, or sound.

Any simple link or hyperlink is strictly prohibited without the express written consent of RC JETS HOBBY.



Archiving - Proof

RC JETS HOBBY will archive purchase orders and invoices on a reliable and durable medium, constituting a faithful copy in accordance with the provisions of Article 1348 of the French Civil Code.

The computerized records of RC JETS HOBBY will be considered by the parties as proof of communications, orders, payments, and transactions occurring between the parties.

Dispute Resolution

These online conditions of sale are subject to French law.

In the event of a dispute, jurisdiction is granted to the competent courts of Paris, notwithstanding multiple defendants or third-party claims.